More than one toilet was blocked
In late October 2025 a restaurant in Medina got in touch about blocked toilets. It was not one fixture. The toilets inside the restaurant and the front toilet block were both affected, which for a business means customers and staff with nowhere to go.
When more than one toilet blocks at the same time, the problem is almost never in the bowls themselves. It points to the shared drain line they all run into.
Getting into the line
To reach the affected line, we needed to get in through the pan in the men’s toilet. Before touching it, we asked the site contact for permission to break the pan for access, and staff were told that toilet would be out of order while we worked.
The paper was not the cause
Once we were into the line, we found a large build-up of paper downstream of the pan. The paper was the blockage, but it was not the cause. The pipework itself had deteriorated, and the flow through it was poor. Waste that should have been carried away was slowing down and settling in the line until it built up enough to block it.
That matters, because clearing the paper on its own does not fix the problem. The pipe is still in the same condition afterwards.
What we did
We used high-pressure water jetting downstream of the toilet pan to break up and clear the paper blockage. With the line clear, the toilets were working again.
Because the cause was the condition of the pipe, we recommended relining the existing drain as a permanent fix. Relining fits a new lining inside the old pipe, so the line does not have to be dug out to be repaired. For a restaurant, that is a practical option to consider.
The owner has a clear explanation of why the toilets blocked and what the long-term repair looks like.
When several toilets block at once, or keep blocking after being cleared, the pipe is usually part of the story. Our blocked toilet Perth page explains what we check. Or call 0499 281 430.
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