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Flooded shower with scum on the water and a red cordless drain machine going into the waste

New builds and handovers

Concrete and
grout in drains

Concrete and grout in drains in Perth, for new-home owners and builders. We camera the pipe first to see whether it is soft builder's sand or set grout. Then we tell you the options for your pipe, case by case.

Price agreed before we start

  • 4.9 on Google, 769 reviews
  • Lic. PL7390

Camera first

We see what is in the pipe before we quote.

Case by case

The options depend on what the camera shows.

No call-out fee

To come out and quote your job.

  • 4.9★ on Google769 reviews, Oct 2026
  • No call-out feeTo come out and quote your job.
  • Licensed and insuredLic. PL7390
  • Since 2005Perth family owned.

Builder's sand or set grout?

Tilers, renderers and plasterers wash their tools in the nearest drain, and in a new home that is often a shower waste. What went down the pipe decides what we can do about it.

Floor waste ringed with black sludge

Soft

Builder's sand and grit

Sand and grit settle in the waste and the pipe. They are loose, so they can be pushed or washed through. In the Carine job below, an air snake pushed it through and the shower cleared.

  • Loose and gritty
  • Can often be pushed or washed through
  • The camera confirms it before we start
Close-up of two techs' muddy pants, a green hose and a jetter gun

Hard

Set grout and concrete

Grout and concrete slurry set in the pipe the same way they set on the floor. Once it has gone hard, water alone will not wash it out, and an acid-based concrete remover rarely dissolves enough of it. Acid in the line also rules out compressed air, which limits what we can use.

  • Water does not shift set grout
  • Acid rarely dissolves it
  • No compressed air down a line with acid in it

A real job: set grout in Carine

July 2026. A new build in Carine with both showers blocked. The job sheet said "likely rubble". Read the full story: grout blocking a new-build shower in Carine.

New-build bathroom with a toilet and a square tile-insert floor waste on grey tiles

The call

Two showers, two blockages

The second shower was easy. Builder's sand and grit had settled in the waste, and an air snake pushed it through. The ensuite shower did not budge. Our tech's first thought was grout, and the camera proved it. About 62 centimetres down the pipe sat a pale lump of set concrete and grout, filling most of the bore, with water pooled behind it.

CCTV frame inside a shower waste pipe showing a pale lump of set grout 62 cm in, with water pooled behind it

The fix

Why we said cut it out

An acid-based concrete remover had been poured down the ensuite waste before we came back. Michael's call was no compressed air on a line with acid in it. The safe way is to poke the blockage lightly with a hand tool and vacuum the waste out. On the return visit the debris still would not clear. The only real fix was to get to it, so we recommended cutting out the short section of pipe under the ensuite shower, removing the obstruction and reinstating the line. It is more work than anyone wants in a new bathroom. It is also a known, one-off drain repair, not a blockage that keeps coming back.

Read the Carine job story

How we handle concrete in a drain

Diagnosis first. The treatment depends on what the camera shows.

  1. CCTV monitor on gravel with the camera cable running into the drain

    Test and camera

    We test the drains, then put a CCTV camera down the blocked one to see what is in the pipe.

  2. Two techs at a side-passage pit, one checking the CCTV monitor

    Say what it is

    Builder's sand and grit, or set grout. The footage shows which, and you see it too.

  3. Tech in a black Plumbed Right tee bent over a pit in white gravel, hose reel beside him

    Options, case by case

    Loose sand can be cleared with the right tool. Set grout may need the pipe cut out under the fixture. We give you the options and the price before we start.

Why Plumbed Right

Blocked drains in a
new build in Perth

A new home can block for different reasons than an old one. In a home just handed over, we expect building debris, and the camera confirms what it really is.

  1. Slow since handover

    A slow shower or basin in a new home is worth checking early. Sand clears easily. Grout and concrete get harder to deal with every week they sit.

  2. Don't pour acid

    Acid rarely dissolves set grout in a pipe. It makes the next person's job slower and more dangerous.

  3. Ask for the footage

    If the cause is building debris, the footage shows it. That helps if you need to raise it with your builder.

  4. Camera first

    We camera the line before we quote and show you what is in it. See CCTV drain camera inspections.

From the people we fixed it for

What Perth
says about us

From our Google reviews.

4.9 on Google

Read all reviews on Google

Michael gave us an honest report on our problem and the cost to repair, which we found very reasonable.

Rochelle FlemingGoogle review

Free on-site quote

Tell us what
it's doing

Plumbed Right provides a free on-site quote before any work starts, so you know the exact price before we touch a tool. No call-out fee, no obligation to book.

Book your free quote

Takes about 20 seconds. Everything except photos and notes is needed.

What's the problem?

Pick all that apply.

So we know where the job is.

Add photos Drag them here, or tap to take or choose. A photo of the drain, pit or fixture helps us bring the right gear.

    No call-out fee. No obligation to book.

    • Rather talk?Talk to our team, not a call centre.0499 281 430
    • HoursPhones answered 24/7
    • Service areaPerth metro, strongest across the northern suburbs (Sorrento, Duncraig, Hillarys, the Joondalup corridor) and the western suburbs. Call to check your street.
    Plumbed Right tech at work, logo and 0499 281 430 on the back of his shirt

    Questions

    Concrete and grout
    questions

    Still unsure? Call and talk to our team, not a call centre.

    Concrete and grout

    Can you remove concrete or grout from a drain?

    It depends on what the camera shows. Loose builder's sand and grit can often be cleared with the right tool. Set grout and concrete are harder, and sometimes the only real fix is to cut out the section of pipe and remove it, as we recommended in the Carine job. We camera the pipe first, then tell you the options and the price before we start. We don't promise a result before we've seen it.

    Why won't water or acid shift set grout?

    Grout and concrete slurry set in the pipe the same way they set on the floor. Once it has gone hard, water alone will not wash it out. An acid-based concrete remover rarely dissolves enough of it, so the lump stays where it is.

    Can I pour concrete remover or acid down the drain?

    We'd say no. Acid rarely dissolves set grout in a pipe, and it makes the next person's job slower and more dangerous. You can't put compressed air down a line that has acid sitting in it, so it limits the tools we can use.

    How do I know if it is sand or grout?

    A camera tells you. We test the drains, then put a CCTV camera down the blocked one and show you what is in the pipe. See CCTV drain camera inspections.

    New builds

    Can I raise a blocked drain in a new home with my builder?

    Ask us for the camera footage. If the cause is building debris, the footage shows it, which helps if you need to raise it with your builder. We can't tell you who is responsible. The footage just shows what is in the pipe.

    Do you work on blocked drains on a build site?

    A blocked drain on a build site is the same job as any other. We camera it, show you what is in the pipe and quote before we start. Call 0499 281 430 and tell us where it is.

    Cost

    How much does it cost to clear concrete or grout from a drain?

    There is no call-out fee to come out and quote your job. We give you the price after the camera and before we start. If the fix is cutting out a section of pipe, that is a drain repair and is quoted separately.

    Perth drain specialists

    Drain blocked
    since handover?

    A slow drain in a new home gets harder to fix the longer it sits. Call 0499 281 430 or request a quote, and we will camera it and show you what is in the pipe.

    Plumbed Right jetter truck with the blue Blocked Drain Specialists panel
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